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Utilities extend moratorium on residential disconnections

On Wednesday, the Illinois Commerce Commission (ICC) announced that several of the state’s regulated electric, natural gas, water and sewer utilities have voluntarily agreed to extend the moratorium on disconnections for residential customers. 

The following companies have agreed to extend the moratorium on disconnections for residential customers until Sept. 30: Nicor Gas, Northshore/Peoples Gas, Illinois American Water, Aqua Illinois, and Utility Services of Illinois. Ameren Illinois and ComEd have agreed to extend through Sept. 10. 

Consumer Gas and Liberty Utilities had previously agreed to not disconnect customers until six months after the stipulated moratorium period expired, which occurred on June 26, taking them well past September. 

“Given the rise in positive COVID-19 cases in communities across Illinois, and the prerequisite for residents to stay connected to school, work and family during a pandemic, I am pleased that several of the state’s larger regulated utilities have once again agreed to extend the moratorium on disconnections for residential customers,” said Chairman Carrie K. Zalewski. “I also encourage residents struggling to pay their bills to call their utility providers to set up a deferred payment plan so that they do not lose service when the moratorium is lifted.”    

To learn more about the Commission’s response to COVID-19, please visit www.icc.illinois.gov/home/covid-19.

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