Drivers services remain available to walk-ins at PSC while most facilities move to appointments

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Drivers services remain available to walk-ins at PSC while most facilities move to appointments

September 03, 2021 - 22:01
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Residents seeking driver services will need to make an appointment for behind-the-wheel road tests, REAL IDs, standard driver’s licenses and ID cards at many Chicago and metro area facilities.

Vehicle services, such as renewing a license plate sticker or applying for a vehicle title, do not require an appointment.

However, the temporary drivers service facility at Prairie State College will continue to serve residents who do not have appointments.

Customers can visit www.cyberdriveillinois.com or call 844-817-4649 to schedule an appointment up to 10 days in advance during this phase of the program. New appointment slots will be available each day at www.cyberdriveillinois.com.

The Secretary of State is partnering with the Chicago Lighthouse to provide call center services. The Chicago Lighthouse’s call centers offer career opportunities for people who are blind, visually impaired, disabled, veterans and economically disadvantaged.

Secretary of State Jesse White said seniors, veterans, persons with disabilities and expectant mothers will be served as walk-ins at all 16 of the designated appointment facilities.

Customers and employees are required to wear masks at all facilities.

White has extended all driver’s license and ID card expiration dates to Jan. 1, 2022. This extension does not apply to commercial driver’s licenses (CDL) and CDL learner’s permits.

In addition, the U.S. Department of Homeland Security has extended the federal REAL ID deadline to May 3, 2023.